Hi @thepip3r. Thanks for being part of GoDaddy Community! When connecting via SSH, you'll want to make sure you're using the username and password for your hosting plan, and not your GoDaddy account. This is chosen when you set up the account. If this is a shared cPanel account, your username will be displayed on your cPanel settings page within your GoDaddy account. Hope that helps. If not, feel free to provide more information. Others in the community may be able to provide you with additional suggestions.