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    Unable to switch to root

    When I tried steps mentioned here 

     

    https://in.godaddy.com/help/switching-to-the-root-user-on-your-linux-server-12330

     

    I get this error:

     

    <userName> is not in the sudoers file. This incident will be reported.

     

    What am I missing?

    1 REPLY 1
    Highlighted
    Community Manager
    Community Manager

    Re: Unable to switch to root

    Hi, @myindiaruler. If you have a newer server account, the instructions you linked to won't work. In that case, the instructions here may help if you have a Managed or Fully Managed server. If you have a self-managed server, then I don't believe we have instructions for that. However, if you can confirm what you have, maybe another community member can help you out. 

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.