• GoDaddy Community
  • VPS & Dedicated Servers
  • VPS & Dedicated Servers

    cancel
    Showing results for 
    Show  only  | Search instead for 
    Did you mean: 

    Migrate GEN 3 to GEN 4 VPS

    Hi,

    When i used Transfer Tool for migrate from one vps to another to get below error.

     

    The remote basic credential check failed due to an error (The system failed to escalate privileges to root on “45.40.135.89” with “sudo” or “su” because of an error: Failed to escalate to root) and response: Connecting to 45.40.135.89:22 as aramadan...using method password...Connection Success Waiting for login prompt ....Waiting for login prompt timed out, assuming the shell has an odd prompt. Normalizing user level shell...

    1 REPLY 1
    Super User IV

    @aramadan 

     

    It seems like aramandan is the user you are trying to connect with but doesn't have WHEEL access - can you connect as the root user?

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community