cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Go to solution

Unsolicited emails from GoDaddy Monitoring <noreply@notifications.sucuri.net>

Is this a scam or a service used by GoDaddy? Sucuri.net said they cant help me, I get at least one email a week claiming security problems exist on one page on my website, no unsubscribe, noreply email address at sucuri.net. Using sucuri's own scan engine, we have no issues. Any ideas anyone - or should I just block sender?

2 ACCEPTED SOLUTIONS
Super User IV

@oldsteel 

 

Sucuri is the Firewall / Website Security product from GoDaddy - The sucuri scan engine looks at the public view / HTML 

 

The firewall product does a deeper file system scan so I would review what it saying

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

Moderator
Moderator

Hi @oldsteel,

 

Welcome to the Community!

If you have - or have purchased - the Website Security product in your GoDaddy account, you'll receive regular notifications when things are amiss. The program is doing it's job, so if you're getting these emails, you should access the product in your account to see what may be wrong. The GoDaddy Website Security is powered by Sucuri, but your help with the product should be done through the Customer Support team at GoDaddy. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

2 REPLIES 2
Super User IV

@oldsteel 

 

Sucuri is the Firewall / Website Security product from GoDaddy - The sucuri scan engine looks at the public view / HTML 

 

The firewall product does a deeper file system scan so I would review what it saying

I am a GoDaddy End User - Just Like You
Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

Once your issue is resolved,
please be sure to come back and click accept for the solution

Get Better Support on the Community Boards!
Etiquette When Asking for Help from the Community

View solution in original post

Moderator
Moderator

Hi @oldsteel,

 

Welcome to the Community!

If you have - or have purchased - the Website Security product in your GoDaddy account, you'll receive regular notifications when things are amiss. The program is doing it's job, so if you're getting these emails, you should access the product in your account to see what may be wrong. The GoDaddy Website Security is powered by Sucuri, but your help with the product should be done through the Customer Support team at GoDaddy. 

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post