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How to regenerate SSL Key?

Dear Godaddy team

I purchased SSL certificates for www.aussiepapercollection.com.au . my web site hosted in Hostgator

when i try to installed SSl certificate in hostgaror error occurred during initialization SSL . it should RSA key do not match .they advice re generate SSL key related there CSR  . so i can send CSR how i can regenerate SSl Key please help me  

 

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3 REPLIES 3
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estieg
Former Employee

Re: Re generate SSL Key

Hey @aussiepapercoll

 

Thank you for your question.  Wanted to check in and see if there's any additional details you may be able to provide us, or if there's an update.  I'm happy to pull in a few folks to help trouble shoot this issue and work with you to resolve the problem.  Please let us know!

 

Make it a great day,

 

Eric

If I answered your question, please mark it as the solution or give it a "Kudo"

Re: Re generate SSL Key

ok what kind of details do u want 

Employee
Employee
Solution

Re: Re generate SSL Key

Hi @aussiepapercoll!

 

Thanks for writing in. It sounds like you have the new CSR from your hosting account with HostGator. To regenerate your SSL certificate, you will need to rekey the certificate. You can find the instructions to rekey your certificate here: https://www.godaddy.com/help/rekey-my-certificate-4976

 

I hope this helps.

 

Regards,

Nicole

Tech Writer at GoDaddy