Dear Godaddy team
I purchased SSL certificates for www.aussiepapercollection.com.au . my web site hosted in Hostgator
when i try to installed SSl certificate in hostgaror error occurred during initialization SSL . it should RSA key do not match .they advice re generate SSL key related there CSR . so i can send CSR how i can regenerate SSl Key please help me
Solved! Go to Solution.
Thank you for your question. Wanted to check in and see if there's any additional details you may be able to provide us, or if there's an update. I'm happy to pull in a few folks to help trouble shoot this issue and work with you to resolve the problem. Please let us know!
Make it a great day,
Thanks for writing in. It sounds like you have the new CSR from your hosting account with HostGator. To regenerate your SSL certificate, you will need to rekey the certificate. You can find the instructions to rekey your certificate here: https://www.godaddy.com/help/rekey-my-certificate-4976
I hope this helps.
Tech Writer at GoDaddy