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where are my old emails?

I can only see my inbox emails from the last 14 days.  And when I do an advanced search for older emails they're not there.  My sent emails go back 6 years!

3 REPLIES 3
Anonymous
Not applicable

Re: where are my old emails?

Hi @mjg,

 

You need to check the documentation for your particular email client, and in particular 'auto_delete' function! Some if not most email clients will auto delete after a certain time period, so that you don't waste important resources. I don't know the answer to "Can I get them back?" I would chat with support.

New

Re: where are my old emails?

Thank you!  This makes sense but I don't know how to "check the documentation for your particular email client, and in particular 'auto_delete' function!"  If you could further advise, I'd really appreciate it.

Anonymous
Not applicable

Re: where are my old emails?

Hi @mjg,

 

Well there is more than one email service provided by godaddy or even outside of godaddy. I can't guess which one you're using......... 

 

Please RTM / help docs for that particular email client!