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    K3vinkk
    New
    ‎11-13-2019 10:39 PM
    ‎11-13-2019 10:39 PM

    Recover past email when moving to Office365

    Hi I couldn’t login to my email earlier and found out that I need to use Office365 to send and receive email. However once I moved to Office365 i couldn’t see my past emails. Could you please help to recover the past emails?
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    5 REPLIES 5
    PL281
    Super User IV
    Super User IV
    ‎11-14-2019 08:08 AM
    ‎11-14-2019 08:08 AM

    @K3vinkk 

     

    The WorkSpace email and Office 365 are 2 different platforms - If you have the old email in Outlook you "should" be able to export and import the mail between the accounts, but if you only used the webmail you would not be able to do so.

    I am a GoDaddy End User - Just Like You
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    K3vinkk
    New
    In response to PL281
    ‎11-15-2019 04:42 PM
    ‎11-15-2019 04:42 PM

    That means if I have been using webmail then after moving to office 365 I will not be able to recover the emails?

    If I didn’t move to office 365 there’s no way I could login.
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    PL281
    Super User IV
    Super User IV
    In response to K3vinkk
    ‎11-15-2019 04:55 PM
    ‎11-15-2019 04:55 PM

    @K3vinkk 

     

    Unless you went to the paid version of WorkSpace Email

     

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

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    K3vinkk
    New
    In response to PL281
    ‎11-15-2019 08:23 PM
    ‎11-15-2019 08:23 PM

    Now that I’ve moved to Office365 does that mean I can not recover my past emails?
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    PL281
    Super User IV
    Super User IV
    In response to K3vinkk
    ‎11-16-2019 03:51 AM
    ‎11-16-2019 03:51 AM

    @K3vinkk 

     

    If you didn't export them first and your workspace email has been cancelled already that would be correct 

    I am a GoDaddy End User - Just Like You
    Check out my site! | I currently manage over 300 WordPress Websites
    * Please note that I offer free advice on this forum. Thank You Info If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

    Once your issue is resolved,
    please be sure to come back and click accept for the solution

    Get Better Support on the Community Boards!
    Etiquette When Asking for Help from the Community

    Reply

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