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Not getting undeliverable notice

Hi,

 

I have a web application where someone fills in a contact form.  My code sends an auto-response to the user.  I've been testing non-existant email accounts but am not receiving an undeliverable message.  I know the auto-response is definitely sending as I've bcc'd my own email in and receive that.  

 

Any ideas? 

Rob

4 REPLIES 4
Super User I Super User I
Super User I

Re: Not getting undeliverable notice

It really depends on what you mean by "non-existant email accounts" @robbied If you are just picking randomuser546745@gmail.com even though that email address may not exist I wouldn't expect GMail to send out a courtesy undeliverable. Servers would be sending out responses all day and could/would be bombarded if that were the case. Email servers that I run wouldn't inform you that you got an email address wrong or to a non-existent address. I just usually define a catchall address to swallow all of those email to non-existant email accounts. I'd just concentrate on the fact that you received the message. You can always check using real addresses. I hope that helps?

...turns out that my two cents is worth less or more depending on the current exchange rate.

roy darling *my posts seem a lot shorter in my head

Re: Not getting undeliverable notice

Hi,

 

Thanks for the update.  If I email directly to the undeliverable email address in Outlook 365 I get the bounce back.  So I should receive them, should I not? 

 

Thanks

Rob

Super User I Super User I
Super User I

Re: Not getting undeliverable notice

The reality is servers will treat different requests differently. It is possible that you individual email address sending from your @yahoo.com or @Gmail.com (or whatever) is treated differently to a request coming in from a contact form which is basically a bot. I don't think that you should anticipate a bounceback. I guess I don't get why you feel like you need to get undeliverable messages back?

...turns out that my two cents is worth less or more depending on the current exchange rate.

roy darling *my posts seem a lot shorter in my head

Re: Not getting undeliverable notice

I'm having the same issue and the reason it's important that people get an undeliverable/bounceback message when they've incorrectly entered an email address is simple. If they don't, they believe their email HAS been delivered and expect a response.

 

I would still like to know how to turn this option on if it exists for cPanel email.