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    rukmaplastics
    New
    ‎09-03-2017 10:34 PM
    ‎09-03-2017 10:34 PM

    Emails that are 30 days older are not showing in godaddy email server (IMAP)

    All emails 30 days older are not showing up in my inbox. I belive they are getting deleted automatically. I have an unlimited storage mailbox and use IMAP server. I use outlook configured with IMAP to view my emails. Both my outlook and godaddy email interfaces show emails only upto 30 days.

     

     

    Product:
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    1 REPLY 1
    T-3D
    Former Employee
    ‎09-04-2017 07:04 AM
    ‎09-04-2017 07:04 AM

    Greetings @rukmaplastics,

     

    It sounds like you may be using our workspace email. There is an auto-purge setting in the options on top when you right-click a folder. You may want to check if that is on.

     

    Contact support if you don't see it  or are using other email products.

     

    I hope that helps,

    Thomas D. - GoDaddy | Community Moderator
    24/7 support available at x.co/247support

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