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Email receiving messages problem

Hi, 

 

I've purchased a Hosting plan w GoDaddy and a domain (separately purchases) also with GoDaddy. 

 

I've created an email account that can send emails. However, I cannot receive any emails in this account. 

 

I've seen around that might be something to do with MX entry, but I couldn't find it in my cpanel. What should I do?

2 REPLIES 2
Community Manager
Community Manager
Solution

Re: Email receiving messages problem

Hi @sermorg. Thanks for being part of GoDaddy Community! Our cPanel interface has changed a little and our documentation hasn't quite caught up yet. Sorry. What was previously labeled MX Entry is now called Email Routing. If you click there, you should be able to select your domain and local or remote routing based on what you're using. Local = email is hosted on cPanel, Remote = email is hosted anywhere else. Hope that helps. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.

Re: Email receiving messages problem

Appreciated! Worked perfectly!