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cname record does not work

Hi
I bought a new domain (autoreplyservice.com) and then made cname to move it somewhere else, but it didn't work, did I make a mistake?WhatsApp Image 2019-08-26 at 1.13.00 PM.jpeg

6 REPLIES 6
Super User III
Super User III

Re: cname record does not work

@muhannad9999 

 

What you setup was autoreplyservice.com.autoreplyservice.com to go to wl.chatfuel.com

 

I would delete the cname you added and in the lower right side of the DNS manager is the forwarding feature that is what you will want to use



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Re: cname record does not work/?isc=gdcommment

thank you very much for the respond
Forwarding is not helpful now, I want to use cname exclusively
Super User III
Super User III
Solution

Re: cname record does not work/?isc=gdcommment

@muhannad9999 

 

In that case you would change the www cname to where you want to forward to and set up the GoDaddy forward to go to the www

 

Otherwise if you go to your domain without the www it will hit the parked page whereas with will do the cname

 

This is actually a recommend method by some blog sites

So step 1) Set WWW cname to point to 3rd party system

Step 2) Set forward to go to www.domain.com

 

 



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Check out my site! | I currently manage over 300 WordPress Websites
* Please note that I offer free advice on this forum. If you would like personalized help, please contact me. Otherwise, please ask your question in the proper forum so the answer can assist EVERYONE in the community and not just you. Thanks! *

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Super User III Super User III
Super User III
Solution

Re: cname record does not work/?isc=gdcommment

Just for clarity...

 

Remove.

TypeHost/namePoints to/value
CNAMEautoreplyservice.comwf.chatfuel.com
CNAMEwww@

 

Add..

TypeHost/namePoints to/value
CNAMEwwwwf.chatfuel.com

 

As noted by @PL281  this would setup www.autoreplyservice.com so you would need to forward the bare domain autoreplyservice.com to the www version.

 

@ProductInsights#dns #aname #alias

Re: cname record does not work/?isc=gdcommment

Thank you very much @Nate  @PL281 
Did I succeed in it as in the pictures? Do I get the result immediately, or after 24 hours?45.png46.png

Super User III Super User III
Super User III
Solution

Re: cname record does not work/?isc=gdcommment

@muhannad9999  It looks like the domain is still parked, this should have changed when forwarding was activated.  Try turning the forwarding off and then back on again, if there's a box to update domain settings make sure it's checked.