I recently purchased a new domain at godaddy for my podcast site. It's hosted at podbean. The domain works but you have to include the "www". If you don't, the site doesn't load and it takes you to a godaddy error page. Does anyone know how I can fix this??
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Can someone walk me through this? Last time I was here at godaddy with an old domain, everything looks different and moved around. I need to set the forwarding? I was told by the host to set the cname, which I did. Will the forwarding help with the issue?
my apologies for limited time to explain but I'm in the middle of moving home, but I can assure you that if you get in touch with support, that they will guide you through your issues if at all possible (it will be, I just don't like making promises without knowing all the details which support will have access to).
best wishes and hope you get sorted soon.
if you haven't already, return the name servers to default godaddy. Then in the forwarding section enter the URL or even the IP of your hosting.
I am am of course assuming that the domain name is registered with godaddy and that your hosting is elsewhere.
I appreciate the help.
I never changed the nameservers. They show as default right now. Only thing I was instructed to change is the CNAME.
I can't input anything into forwarding as it shows the error I listed above.
By chance are you using Blogger? You mentioned a CNAME update which I understand their one of the most common services that requires this type of setup for the domain name to point to them. If that's the case, check out this other discussion already open here. If it's not blogger, there may still be some suggestions in this discussion that can help you out.
Some dns setting can solve this problem. I purchased my domain www.earningbaba.com from Godaddy and I faced same problem but I resolve it myself. visit my domain it is working fine. see this it will help you 100% Read it help mehttp://www.earningbaba.com/2017/03/solved-without-www-naked-domain-blogger.html
Thank you for your question. Wanted to check in with you and see if there's any update on your problem? I'm happy to include a few folks to help out - in particular during an AMA next week where we'll spend more time researching the issue. Please let me know if anything has changed or how we can help trouble-shoot the issue.
Make it a great day,
how did you connect your new domain name to your hosting platform, podbean. from reading other replies you did not update the DNS / Nameservers. There are several ways to connect GoDaddy domain to 3rd party provider. By chance, did you update cname record?
If you followed these instructions: http://help.podbean.com/support/solutions/articles/25000005126-podbean-how-to-set-the-cname-dns-reco...
if this is correct, then you will need to forward your domain to www.yourdomainname.com
here is link on how to setup domain forwarding with the GoDaddy interface.
just make sure when you enter the URL it is [ www.yourdomainname.com]
i hope this helps. If I answered your question, please mark it as the solution or give it a "Kudo"
When a domain is registered at GoDaddy, in our DNS the "www" is by default created as a CNAME, with the value "@" which is shorthand for the domain itself. The "www" CNAME will always by default forward to the domain name, that way people visiting your domain can get to your site either by typing out "yourdomain.com" or by typing out "www.yourdomain.com".
Some third party companies require the CNAME to also be pointed to something specific on their servers. Blogger, Squarespace, and GSUITE sites are common examples of this. If the CNAME is not pointing to the data required by these third party sites, our default DNS will still forward the "www" to the domain, but upon reaching it the "www" won't know where exactly it's supposed to look, which will result in error pages.
Hope this helps!