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Nameservers not changing

Every time I change the nameservers for my new domain, they jump back to an old setting

Why is this happening?

1 ACCEPTED SOLUTION
Moderator
Moderator

Hi @TVinThailand,

 

First, be sure you are using valid nameservers on the domain. Some CCTLDs have special requirements for nameservers. You can see them by going to our help files and searchunder domains for "About .CA Domains" - or whatever TLD you are using. 

 

Of course, also be sure you are clicking the "save" button as opposed to just closing the window after the change.

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post

1 REPLY 1
Moderator
Moderator

Hi @TVinThailand,

 

First, be sure you are using valid nameservers on the domain. Some CCTLDs have special requirements for nameservers. You can see them by going to our help files and searchunder domains for "About .CA Domains" - or whatever TLD you are using. 

 

Of course, also be sure you are clicking the "save" button as opposed to just closing the window after the change.

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support

View solution in original post