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MX lookup, No DNS Record Published - DNS Record not found

So I have 2 domains, and they are both doing the same thing:

http://fillmore.mobi

http://fillmoremobile.io

(Yes I have waited 24-48 hours)

I tried connecting to the instant chat, but they didn't have any answer for me. The sites work currently, and other providers are able to ping and pull the records just fine (Like sendgrid, google, etc). So how come this fails on mxloopup and a few other sites?

This is what I used: https://mxtoolbox.com/CNAMELookup.aspx

Screenshots below

Screen Shot 2019-02-01 at 9.58.09 AM.png

2 REPLIES 2

Re: MX lookup, No DNS Record Published - DNS Record not found

I do not know what a DNS is and I need help making my domain, Fullcirclebarre.com public and also set up the email addresses; 

holly@fullcirclebarre.com, meg@fullcirclebarre.com, edna@fullcirclebarre.com, alanna@fullcirclebarre.com

 

I am going around in circles (pun intended) trying to figure this out. I am wasting valuable time!  Please HELP!

Moderator
Moderator

Re: MX lookup, No DNS Record Published - DNS Record not found

Hi @hollydoyle

 

Welcome to the Community!

 

The volunteers in this forum are unable to make any changes to your DNS on the domain. If your domain was previously directed to another provider, you may need to simply update the A Record on the domain to the hosting plan with us. What you use for your email records will depend on which email plan you are using in the account. Please give our customer support a call so they can review your DNS and help you get everything properly squared away for you. 480-505-8877

 

 

TLH - GoDaddy | Community Moderator
Supporting you at x.co/247support