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Domain won't work with www, but works without.

I found only one discussion of this, but couldn't understand it.

 

votejohnchoi.com works, but www.votejohnchoi.com does not.  I have a CNAME record for "www" host pointing to "@", and the A record for "@" host is the URL.  What am I doing wrong?

2 ACCEPTED SOLUTIONS

I know this is old but ran into the same problem and to shorten time for others I am posting a reply. You need to make sure when you setup Forwarding that you forward to www.mysite.com instead of mysite.com. It notes in the Forwarding Guide.....

 

Note: If you want your visitors to be able to go to your domain or subdomain with or without the www prefix, you need to forward your domain name to use www.

 

Also if you forward with masking you might have to set to forward as http instead of https.... just FYI.

 

View solution in original post

Former Employee

Greetings,

 

The www. is a CNAME (sub domain) which must be added. Refer to this or contact Support.

https://www.godaddy.com/help/add-a-cname-record-19236

 

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post

16 REPLIES 16
Rockstar II


@justingodfrey wrote:

Is it a wordpress site? You may find this information useful: https://www.digitalocean.com/community/questions/website-doesn-t-load-with-www


Thanks for the reply.  It is not a Wordpress site, it is a hosted drupal site.

 

Nevertheless, the www appears to work now.  No idea why, but I am assuming that I monkeyed with something that just needed time to update.

 

Thanks again.


@Tzumers wrote:

@justingodfrey wrote:

Is it a wordpress site? You may find this information useful: https://www.digitalocean.com/community/questions/website-doesn-t-load-with-www


Thanks for the reply.  It is not a Wordpress site, it is a hosted drupal site.

 

Nevertheless, the www appears to work now.  No idea why, but I am assuming that I monkeyed with something that just needed time to update.

 

Thanks again.


I believe it was simply that the DNS servers had to propagate which can take 24-36 hours. Glad to hear you're up and running.

Hi,

 

The issue is just as the title says, I have a domain:

cambotar.com (works)

www.cambotar.com (doesnt work)

 

I know there are similar posts but i'm not that good with websites and i couldnt understand the answers 😞

 

I forwarded the site to a weebly page which forwards fine when i dont put the www. but when i add it the website won't show just like the above issue.

 

HELP!

Retired
Not applicable

Hi all,

 

Please forgive my lack of knowledge.

 

Created a site using new google sites.  Have forwarded (unmasked) to the site.  It will not open when I use www.  It will only open without the www.

 

How can I fix this?

I know this is old but ran into the same problem and to shorten time for others I am posting a reply. You need to make sure when you setup Forwarding that you forward to www.mysite.com instead of mysite.com. It notes in the Forwarding Guide.....

 

Note: If you want your visitors to be able to go to your domain or subdomain with or without the www prefix, you need to forward your domain name to use www.

 

Also if you forward with masking you might have to set to forward as http instead of https.... just FYI.

 

View solution in original post

Same thing happening with me. I am using my website with this address: catchylyrics.net but when I tried to open my website with www.catchylyrics.net it's not opening.

 

It's showing some DNS error.

 

I don't know why, it was working before I activated SSL, but now it is not.

 

Is it the SSL problem or something with my domain?

Former Employee

Greetings,

 

The www. is a CNAME (sub domain) which must be added. Refer to this or contact Support.

https://www.godaddy.com/help/add-a-cname-record-19236

 

I hope that helps,

Thomas D. - GoDaddy | Community Moderator
24/7 support available at x.co/247support

View solution in original post

Hello, im very mad..

i was using wix and i transfer to your website.. my website is www.ysmaraqa.com

 

but its only work in

( without www.)

my website is starting with www.all my customers put www.pls fix this asap!

New

I recently renewed my domain on the 18th. Since then my website simply gives the "temporarily unavailable" text.

 

It should be connected to a blogger website. Any ideas as to what is wrong, and what I need to fix?

I've managed to get it back up and working. However I'm running into a new problem now.

If I exclude "www" from the web address I'm still running into the Temporarily Unavailable text. Any fix for this? 

 

(ex: www.godaddy.com works but godaddy.com does not)

Hello Friends,

 

I have one domain name and pointing 2 different sites. How can i fix the issues.

 

I Have my domain name registered on rediff 

 

I had hosted on bluehost which locked me out due to some malware issue and lost all my data

 

I created a go daddy hosting account and used the name servers and the A record pointing to the Godaddy servers 

 

but still the domain redirects to bluehost 

I have website domain primaryguru.com and i want to redirect to www.primaryguru.com and i tried from the domain forwarding but still facing issues. don't know what is the issue. I am trying call since last two hours but they are not responding to me. 

 Hello All

After installing godaddy standard ssl on our site https://www.booksmela.com is working fine but without www  https://booksmela.com opens authentication popup window. What will be possible reason and solutions ? Can help anyone? operating system is centos7 and web-server is apache.