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    iThemes Security Pro email notification

    Hi all,

     

    I'm using iThemes Security Pro on my wordpress website and I've setup to receive email notifications whenever there is a file change or a malware is found after the daily scan. However 90% of the time the email doesn't work, the plugin give me this error in the notification panel: Could not instantiate mail function.

     

    I wrote to iThemes support and they said I should contact my host. I wonder if anybody has experienced the same issue?

    Thanks
    Mat

    2 REPLIES 2
    Super User I Super User I
    Super User I
    Solution

    Re: iThemes Security Pro email notification

    @mat3d

     

    Is the email address you are having notices sent to using the same domain as your site?  It is not uncommon for other email addresses (gmail.com,yahoo.com, etc.) to not work -- for security reasons.

     

    If you are and it is still not working, give an SMTP plugin a try and see if that resolves the issue for you.

     

    HTH! Smiley Wink

     

    Judith
    "Worry is a misuse of imagination." ~Unknown
    New

    Re: iThemes Security Pro email notification

    Hi,

     

    it's a gmail address so that could be the issue.

     

    I'll change it and see if it works better.

     

    Thanks for the tip!