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Wordpress on Deluxe Web Hosting PHP verisons

So apparently there isn't an option for PHP 7 on the deluxe web hosting package which is a problem since things like WooCommerce will not support anything but 7 and greater. Why is this such an issue for godaddy to get this updated?

13 REPLIES 13
Helper V
Helper V

Re: Wordpress on Deluxe Web Hosting PHP verisons

@RichBook595,

 

Please follow the steps below to change your PHP version or settings...

https://www.godaddy.com/help/view-or-change-your-php-version-in-cpanel-shared-hosting-16090

https://www.godaddy.com/help/change-php-settings-26379

 

Thank you

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA
New

Re: Wordpress on Deluxe Web Hosting PHP verisons

As far as I can see, that fix does not work for those with Deluxe Web Hosting.

Helper V
Helper V

Re: Wordpress on Deluxe Web Hosting PHP verisons

@mono,

@RichBook595,

 

Are you using WordPress deluxe hosting or Standard deluxe hosting?...

Please check the below screenshot for Standard deluxe hosting!, Look for red rectangle...9x4AmRz

 

 

 

 

 

 

 

 

 

Maybe WordPress deluxe hosting is not having that feature...

Is you control panel cPanel or something else?...

I will send this report to my manager!, and he can forward to product dev...

Many applications due require PHP 7+...

I will really appreciate your patience till then...

 

Thank you

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA
New

Re: Wordpress on Deluxe Web Hosting PHP verisons

The "Deluxe Web Hosting" product pre-dates those options.

Helper V
Helper V

Re: Wordpress on Deluxe Web Hosting PHP verisons

@mono,

@RichBook595,

 

Please provide the "Deluxe Web Hosting" product link or URL to me...

 

Thank you

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA
New

Re: Wordpress on Deluxe Web Hosting PHP verisons

It's the same as here, but they have people who signed up years ago limited to under PHP 7: https://ie.godaddy.com/hosting/web-hosting?isc=gdbb2228e

I'd be very glad if I'm wrong.

Highlighted
New

Re: Wordpress on Deluxe Web Hosting PHP verisons

This what you get if you click on "manage" hosting and you get the same page if you click elsewhere on a "control centre" button:

 

Hosting.PNG

Helper V
Helper V

Re: Wordpress on Deluxe Web Hosting PHP verisons

@mono,

@RichBook595,

 

Thanks a lot for the product link...

As you can see on that web page, Deluxe Web Hosting does have PHP 7...

Please provide your control panel URL...

Have you tried to login into control panel from below URL;

https://gateway.godaddy.com

 

Please login from the above URL and check...

 

Thank you

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA
New

Re: Wordpress on Deluxe Web Hosting PHP verisons

From https://gateway.godaddy.com you get this screen:

Man.PNG

 

Followed by this screen, as already posed above:

 

Hosting.PNGAnd the URL is https://hostingmanager.godaddy.com/AccountPanel.aspx?accountuid= with my account ID and other details removed.

 

Helper V
Helper V

Re: Wordpress on Deluxe Web Hosting PHP verisons

@mono,

@RichBook595,

 

Please access the control panel from another computer and browser...

How long have you been facing this issue?, Since when...

Did you call the GoDaddy support team regarding this issue?...

I can see that you're using the old control panel...

Please use the new control panel to manage your account...

 

Thank you

 

Regards,

 

Praveen Thomas

GoDaddy 24/7 Support www.x.co/247support
----->NEXIA

Re: Wordpress on Deluxe Web Hosting PHP verisons

Can you upgrade the PHP on the managed wordpress to 7 or higher?

New

Re: Wordpress on Deluxe Web Hosting PHP verisons

I contacted support about the same issue on this thread (am on the Deluxe Linux with the older, proprietary GoDaddy hosting manager) and they basically said (am paraphrasing):

 

1. Back up your current site (yikes, I got 5...)

2. Purchase the new Linux with cPanel plan (which would allow me to switch to PHP 7)

3. Restore your backup to the new plan

 

Basically, there's no in-place upgrade. It's a full-out migration.

Re: Wordpress on Deluxe Web Hosting PHP verisons

You are correct. As of February 27, 2019, GoDaddy Deluxe hosting offers PHP 5.6.27 as the "best" option for long-term loyal customers. Apparently this is how GoDaddy "rewards" loyalty. This is also true for long-term customers who have economy hosting. There is nothing "deluxe" about the deluxe hosting for long-term customers.

 

It seems GoDaddy does not invest in maintenance of its products. Rather than hold itself to a standard, GoDaddy tries to force customers to switch to a more expensive product.

 

I'm looking for better hosting options.