• GoDaddy Community
  • GoCentral | Website Builder
  • GoCentral | Website Builder

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Need Help Older Quick Shopping cart XML file issue

    we have the older Quick Shopping cart. we have used it successfully for 10 years Google is rejecting the XML file  Go daddy says  ALL GOOD .......  this is the error message we are getting from Google.

    1
    Errors
    Unsupported file format
    Your Sitemap does not appear to be in a supported format. Please ensure it meets our Sitemap guidelines and resubmit.

     

    we have lost ALL organic traffic  and currently have 15 products out of 3000 showing.......

    An XML file is an XML file  what can we do to get this fixed any ideas...... ?????

    1 REPLY 1
    Community Manager
    Community Manager

    Re: Need Help Older Quick Shopping cart XML file issue

    Hi @RackDoctor - Unfortunately, that link doesn't indicate what might be wrong with the sitemap format. You should have a valid sitemap at domain.com/sitemap. If you'd like to share that, I'd be happy to see if there is an issue we need to bring to our developers. 

     

    JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.