Haven't visited my story recently and just tried adding product. GoCentral is forcing my inventory counts all to 1, but I don't track inventory. That option is no longer there. I don't use any marketplace so why am I now being forced to track what I don't want to manage? Was there an update that changed this, as it used to have the option to turn off inventory tracking?
Hi @Evtech. To clarify, are you saying that when you disable inventory tracking, you're not able to save the product? You should be able to switch off tracking on the Inventory & Options tab when you're editing a product (see below).
@Evtech. Ahh I see. Yes, apparently when you enable the marketplace integration, it removes the option to disable inventory tracking. At this point, only our developers would be able to change that setting back for you. If you haven't already done so, I'd suggest getting in touch with our customer care so they can get your request escalated. Sorry
@Stitched @Evtech @JesseW Just to give you further insight, "track inventory" is tied to other functions. If you don't track inventory, a customer can add items to the cart and check out even if you are out of the item. For some stores, this is not what they want. You may want to track inventory but set it at 0 or 1, because then the customer will see in the product description the quantity you have on hand. "Do not track inventory" probably works best for sellers who make custom items one at a time.
Yes, it's been moved to the product level so people can track some items and not others. It's been a benefit to me. Sorry it's not what you needed...