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redvee78
Novice

Get authorization code (disabled)

I am trying to get an authorization code to transfer a domain away from GoDaddy.

 

I phoned customer support and they said I would be able to get the code 1 hour after unlocking the domain.

 

I unlocked my domain over 3 hours ago, and the link still shows as disabled:

 

"Get authorization code (disabled)".

 

How do I get the authorization code?

 

2 REPLIES
GoDaddy Pro Trusted Advisor
GoDaddy Pro Trusted Advisor

Re: Get authorization code (disabled)


@redvee78 wrote:

I am trying to get an authorization code to transfer a domain away from GoDaddy.

 

I phoned customer support and they said I would be able to get the code 1 hour after unlocking the domain.

 

I unlocked my domain over 3 hours ago, and the link still shows as disabled:

 

"Get authorization code (disabled)".

 

How do I get the authorization code?

 


@redvee78 Typically this is because the domain name was registered within the past 60 days or that the contact information was updated in the past 60 days. Do either of these apply?

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redvee78
Novice
Solution

Re: Get authorization code (disabled)

Hi, thanks for your reply.

 

The first reason was because the domain was locked. But after unlocking the domain I still could not get an authorization code.

 

The second reason was because I needed to enable "Protected Registration".

 

Perhaps both these reasons can be added to the how-to guide - https://uk.godaddy.com/help/get-an-authorization-code-to-transfer-my-domain-to-another-registrar-168....

 

Thanks,

 

Paul.