cancel
Showing results for 
Search instead for 
Did you mean: 
Go to solution

GoDaddy Domain Auction - won then lost domain?

Please explain this GoDaddy..... 

 

I won a GoDaddy Auction for a domain name that I wanted REALLY REALLY bad, even have the screenshot to prove it, then when I log into my account after work, HAPPY that I won the auction and ready to utilize the domain name in the next couple weeks, I see a clearly OPPOSITE message stating I lost the bid to an "Automatic Bid" I'm only assuming from the GoDaddy Robots (scammers) that stole my winning bid AFTER THE AUCTION was OVER.  See screenshots, I am not sharing the domain name in case others want to try and outbid me on it in the future. 

 

Timestamp of my WINNING BID screenshot message at 4:56pm clearly stating the Auction ended at 4:41pm, THEN when I get home and check on my desktop PC at 5:22pm a message showing I was outbid by $5.00 by an "Automatic" bid. 

 

I emailed my screenshots to the Auction Team, they stated there is a 'Proxy Bid" that can still take place, NO... I don't believe that **bleep** and when I asked about more information on these proxy bids the gentleman on the phone could not provide ANY information to share.

 

My question is GoDaddy... How does an auction END and clearly show a winner, THEN half an hour later change and show another bid amount took place and I lost?

 

I will pursue legal help and get my domain name, and I will win.

 

Screenshot_20190404-165647.jpgScreenshot_20190404-172216.jpg

2 REPLIES 2
Super User I
Super User I

Re: GoDaddy Domain Auction - won then lost domain?


@MichaelGamble wrote:

Please explain this GoDaddy..... 

 

I won a GoDaddy Auction for a domain name that I wanted REALLY REALLY bad, even have the screenshot to prove it, then when I log into my account after work, HAPPY that I won the auction and ready to utilize the domain name in the next couple weeks, I see a clearly OPPOSITE message stating I lost the bid to an "Automatic Bid" I'm only assuming from the GoDaddy Robots (scammers) that stole my winning bid AFTER THE AUCTION was OVER.  See screenshots, I am not sharing the domain name in case others want to try and outbid me on it in the future. 

 

Timestamp of my WINNING BID screenshot message at 4:56pm clearly stating the Auction ended at 4:41pm, THEN when I get home and check on my desktop PC at 5:22pm a message showing I was outbid by $5.00 by an "Automatic" bid. 

 

I emailed my screenshots to the Auction Team, they stated there is a 'Proxy Bid" that can still take place, NO... I don't believe that **bleep** and when I asked about more information on these proxy bids the gentleman on the phone could not provide ANY information to share.

 

My question is GoDaddy... How does an auction END and clearly show a winner, THEN half an hour later change and show another bid amount took place and I lost?

 

I will pursue legal help and get my domain name, and I will win.

 

Screenshot_20190404-165647.jpgScreenshot_20190404-172216.jpg


@MichaelGamble  I've participated in thousands of auctions and have never heard of this or had it happen. I would email auctions@godaddy.com with this info and try to get it resolved asap.

---

Save money on Godaddy products and get a .com domain for under $1: http://bit.ly/2E7MV0I
Community Manager
Community Manager
Solution

Re: GoDaddy Domain Auction - won then lost domain?

Hi @MichaelGamble. Thanks for reaching out. After looking into this, I've found it's possible to see this notification if the window where you're betting is never manually refreshed/closed. Our developers are aware of this and working on a fix. However, any time you're outbid, you should receive an email notification about it. This doesn't indicate that there was an error with the betting system, simply the way that our website is displaying information. Sorry for any confusion.

 

Should you decide to use the auction service again in the future, I'd recommend using the proxy bid service to set the price you're willing to pay. That way, you wouldn't be outbid for less than that price. 

 

JesseW - GoDaddy | Community Manager | 24/7 support available at x.co/247support | Remember to choose a solution and give kudos.