Last Revised: 16 October 2018
PLEASE READ THIS AGREEMENT CAREFULLY, AS IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS AND REMEDIES.
1. DESCRIPTION OF SERVICES
We offer varying Microsoft Office 365 and email service plans:
Microsoft Office 365.
Online Essentials. Office 365 Online Essentials plan includes online versions of Microsoft Office, 1 TB online storage, and professional email.
Business Premium. Office 365 Business Premium includes all the features of Online Essentials, plus 5 licenses to install Office on a computer, access to Microsoft’s Business apps, DocuSign, and the ability to generate HIPPA eligible emails.
Premium Security. Office 365 Premium Security includes all the features of Business Premium, plus Email Archiving and Email Encryption Services.
Microsoft Office 365 Email Backup. Office 365 Email Backup is a cloud-to-cloud Office 365 Exchange backup service. It offers easy setup, fast search, one-click restore, and unlimited backup and retention to protect your emails, attachments, folders, calendars, contacts, tasks, notes, and journals. Customers can easily restore items individually, in bulk, or even an entire mailbox.
Email Migration. The Email Migration Service includes the GoDaddy team assisting in selecting the Microsoft Office 365 email plan that works best for you, creating each new account necessary and migrating all email content, including emails, calendar, and contact data, to your Microsoft Office 365 email.
Email Archiving. Email Archiving is an online service that allows you to store, retrieve, and easily search through emails sent to and from your Microsoft Office 365 email account(s). It may also be possible, determined on a case-by-case basis, to transfer already existing email data to the Email Archiving service after purchase utilizing GoDaddy’s email ingestion services for additional cost.
Email Encryption. Email Encryption is an online email encryption service that offers policy-driven and user initiated encryption features for your Microsoft Office 365 email account(s)
2. ACCOUNT TERMINATION; LIMITATIONS
User-Initiated Cancellation of the Services. You understand and agree that, once you cancel your Microsoft Office 365 account, you will no longer have access to your content and it may be permanently removed from the Services. Prior to cancellation, it is your responsibility to export, copy, or otherwise collect any desired content from the service before canceling your Microsoft Office 365 account.
3. YOUR OBLIGATIONS; REPRESENTATIONS AND WARRANTIES
Intellectual Property. You represent and warrant that you have the necessary rights to any data, software programs, or services that you use in connection with your access or use of the Products and that such activities do not infringe the intellectual property or other proprietary rights of any third party.
Renewal. As outlined in the Universal Terms of Service, your Microsoft Office 365 and/or email services Subscription(s) will auto-renew unless you timely opt out of such auto-renewal.
Add-on Products. You may be offered additional add-on products for use with the Products. You agree that if you use the Migration Wiz add-on product, your use is subject to the Migration Wiz terms, located here, which are hereby incorporated by reference.
Contract Entity. You acknowledge and agree that if your billing address is in Brazil, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Mexico, Panama, Paraguay, Peru, Puerto Rico, Trinidad & Tobago, United States, Uruguay, or Venezuala, this Agreement is between you and GoDaddy.com, LLC. If your billing address is in Canada, this Agreement is between you and Go Daddy Domains Canada, Inc. If your billing address is in the United Kingdom, Denmark, Norway, Sweden, Lichtenstein, Switzerland, Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, or Spain, this Agreement is between you and Go Daddy Europe Limited.
4. PROVISIONS SPECIFIC TO MICROSOFT OFFICE 365
Microsoft Terms and Conditions. We offer a variety of Microsoft products and services (“Products”). The Products are available for purchase as stand-alone products and some are occasionally included for free with the purchase of other products. Your use of the Microsoft Office 365 Services through the Cloud Solution Provider platform is subject to the Microsoft Cloud Agreement, which is hereby incorporated by reference, including but not limited to terms therein governing privacy and the handling of your data. You hereby consent to the processing of your data and personal data by GoDaddy, Microsoft, and their respective affiliates, subsidiaries, and service providers. You hereby acknowledge and agree that Microsoft may collect, use, transfer, disclose, and otherwise process your data, including personal data, as described in the Microsoft Cloud Agreement.
Use of the Products. You agree to access and use the Products (a) without violating the rights of any third party or purporting to subject GoDaddy or Microsoft to any other obligations to you or any third party, and (b) solely in a manner that comply with all applicable laws and regulations. You consent for Microsoft to receive and use your information that Microsoft receives in order to provide the Products and uphold its responsibilities under this Agreement. GoDaddy, and not Microsoft, will provide you with support for the Products.
Domain Name Registration. If you choose to associate the Office 365 email service with a domain name, you must maintain your domain name registration in order to send and receive email messages. If the associated domain name expires, GoDaddy reserves the right to suspend the associated Office 365 email services until such time that the associated domain name is renewed.
Microsoft Marks. You may not use Microsoft's corporate name, technology names, and trademarks (logos, trade dress, designs, or word marks in stylized form) without Microsoft’s prior written approval.
HIPAA Compliance. If you are seeking HIPAA compliance after purchase, you agree that you are subject to the GoDaddy Business Associate Agreement.
5. PROVISIONS SPECIFIC TO OFFICE 365 EMAIL BACKUP AND EMAIL MIGRATION SERVICES
Communications from SkyKick. You agree to receive communications from SkyKick (via email or other means) regarding SkyKick’s performance of the backup or migration-related services.
Office 365 Email Backup Services. Office 365 Email Backup will back up Your Data on a regular basis and store it securely in encrypted form on an online storage space provided by reputable third party storage providers (currently by Microsoft Azure). Once the backup process is completed, you will be able to monitor and restore the Data using the Self-Service Portal located here.
Other than for performing the Office 365 Email Backup for routine maintenance, troubleshooting, and for other services with your consent, and subject to applicable law, SkyKick and GoDaddy will not access Your Data without Your permission and Your Data will be decrypted only per your authorization when you view or restore such Data. Raising a support ticket will implicitly constitute as giving SkyKick and GoDaddy consent to access your data.
Copies of backups. Office 365 Email Backup automatically copies GoDaddy customer Exchange data throughout the day and stores the data in Microsoft Azure data centers. You can access the backups via a password-protected portal and restore data. Please contract GoDaddy customer support directly for any issues.
SkyKick Access for Email Migration. You hereby authorize GoDaddy to grant SkyKick access to such of your systems and cloud computing accounts and to share with SkyKick your information, emails, data, text, audio, video, images or other content as required for SkyKick to provide migration-related services, including administrative-level access. You agree to obtain consent and authorization from your employees, contractors, and agents to permit SkyKick to access and use such person’s email and system credentials for SkyKick to provide migration-related services.
6. PROVISIONS SPECIFIC TO EMAIL ENCRYPTION AND EMAIL ARCHIVING SERVICES
Proofpoint Terms and Conditions. Your use of Email Encryption and Email Archiving services is subject to the Proofpoint Essentials End User License Agreement, which is hereby incorporated by reference.
Limitations Regarding Activation for Encryption and Archiving. It is your right to determine which email accounts to associate with which registered domain names. You can also determine which domains will be part of the same Microsoft Office 365 organization/tenant. To activate the Email Encryption and/or Email Archiving Services for a registered domain name, you must purchase the Email Encryption and/or Email Archiving Services for each and every individual email account associated with that domain name within Your Microsoft Office 3655 organization/tenant.
License Terms and Updates: To the extent any APIs (including any data collection agent) or other software (collectively “Software”) is provided to You in connection with the Services, and subject to the payment of all Services fees due hereunder, GoDaddy grants to You a revocable, non-exclusive, non-assignable, non-transferable, and non-sublicensable limited right and license during the term of this Agreement to download, install and use the Software, including any updates and/or modifications thereto (“Updates”), and any accompanying documentation, solely in connection with the applicable Services, and only by authorized end users. User shall be solely responsible for the installation and use of the Software, and [companyname#] shall have no obligation or responsibility with respect thereto. You will comply with all applicable laws and regulations in your use of and access to the Services.
GoDaddy may (but is not obligated to) periodically provide Updates, which must be installed by Licensee for its continued use of the Software and applicable Services. For clarity, any and all Updates shall be included in the definition of “Software” under the Terms.
Additionally, GoDaddy reserves the right to audit (at least once annually) the total number of Microsoft Office 365 email accounts using the Email Encryption or Email Archiving Services throughout the term of the Agreement. In the event that the total number of Microsoft Office 365 email accounts using the Email Encryption or Email Archiving Services exceed the number of licensed accounts, GoDaddy will invoice User for the difference.